I received this reply from Shapes in the form of an e-mail.
Dear Mr. Fingas,
After further review of your case, we wish to apologize for the difficulties you have experienced with our gym.
We can assure you that we will take immediate steps to remove Shapes' debt from your credit record.
Further, as a goodwill gesture, we'd like to make a $200 donation in your honour to a charity of your choice. Please email us back with the name of your preferred registered charity at your earliest convenience.
Respectfully yours,
Shapes Fitness Centres
So after more than 5 years, they've offered to remove the entry on my credit report and donate $200 to charity (keep in mind, with a 50% tax credit, it amounts to only $100, and with the three extra times they billed me, at almost $50 per time, they're still slightly ahead.) As I said though, it was never about the money.
I'll reply to them and suggest a charity I have in mind. I'll also ask them what steps they are going to put in place to make sure this doesn't happen again to anyone else. If they let me know, I'll happily post it on here.
And on February 1st, I'll contact Equifax and check my credit, and woe be upon them if that entry is still there.
my fiancee had been ripped off by shapes on mcphilips what should i do to help her? shes had this collections on her credit profile for almost 6 years and we are trying to get a mortgage. this is the only thing wrong with her credit. WE NEED ADVICE. this all started when she went to shapes on a day pass. she went to shapes a total of one time not knowing they signed her up on a membership. she was under the impression that the information they were asking for was intended for the day pass. can you help us. they want her to settle for $350 from $600 and are offering her a 8 month membership.. let us know lexdiaz@me.com
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