Yesterday I got a "Thank you for the donation" card from the Winnipeg Foundation for the donation Shapes made in my honour to the Seven Oaks School Divison Educational Foundation.
Today I checked my credit report and the collection was gone.
It's over. Pretty much 5 years to the day after it started. And it's over.
Thank God......
Saturday, January 22, 2011
Thursday, January 13, 2011
The end of my saga...
After the CBC news report (and a quick, gloating e-mail to Shapes), it appears that the Saga may be over...
I received this reply from Shapes in the form of an e-mail.
So after more than 5 years, they've offered to remove the entry on my credit report and donate $200 to charity (keep in mind, with a 50% tax credit, it amounts to only $100, and with the three extra times they billed me, at almost $50 per time, they're still slightly ahead.) As I said though, it was never about the money.
I'll reply to them and suggest a charity I have in mind. I'll also ask them what steps they are going to put in place to make sure this doesn't happen again to anyone else. If they let me know, I'll happily post it on here.
And on February 1st, I'll contact Equifax and check my credit, and woe be upon them if that entry is still there.
I received this reply from Shapes in the form of an e-mail.
Dear Mr. Fingas,
After further review of your case, we wish to apologize for the difficulties you have experienced with our gym.
We can assure you that we will take immediate steps to remove Shapes' debt from your credit record.
Further, as a goodwill gesture, we'd like to make a $200 donation in your honour to a charity of your choice. Please email us back with the name of your preferred registered charity at your earliest convenience.
Respectfully yours,
Shapes Fitness Centres
So after more than 5 years, they've offered to remove the entry on my credit report and donate $200 to charity (keep in mind, with a 50% tax credit, it amounts to only $100, and with the three extra times they billed me, at almost $50 per time, they're still slightly ahead.) As I said though, it was never about the money.
I'll reply to them and suggest a charity I have in mind. I'll also ask them what steps they are going to put in place to make sure this doesn't happen again to anyone else. If they let me know, I'll happily post it on here.
And on February 1st, I'll contact Equifax and check my credit, and woe be upon them if that entry is still there.
Monday, January 10, 2011
Link to CBC news story
http://www.cbc.ca/video/#/News/Canada/Manitoba/1304130959/ID=1726917215
It's about 6 minutes in...
This was the local follow up to a national CBC "Marketplace" report
It's about 6 minutes in...
This was the local follow up to a national CBC "Marketplace" report
Friday, January 7, 2011
CBC Winnipeg News Story
So a reporter for CBC stumbled across my blog while researching for a marketplace story.
They interviewed me for the local follow-up on the story. The follow-up dealt specifically with Shapes in Winnipeg.
Here's the link to the national story...
http://www.cbc.ca/consumer/story/2011/01/07/con-marketplace-gym-complaints.html
I'm trying to get a link or a copy of the Winnipeg follow-up. I wasn't able to see it today; I got home late because of the weather.
What truly shocked me was: Shapes is the gym they heard about 8th most out of all of the gyms in Canada. Most of the other ones on the list were national gyms, some with hundreds of branches. Shapes has 3 branches, and they were number 8. That's called "over-representation". It tells me that Shapes is doing something very wrong.
And although it sucks for hundreds of other people... It's nice to know that I'm not alone...
They interviewed me for the local follow-up on the story. The follow-up dealt specifically with Shapes in Winnipeg.
Here's the link to the national story...
http://www.cbc.ca/consumer/story/2011/01/07/con-marketplace-gym-complaints.html
I'm trying to get a link or a copy of the Winnipeg follow-up. I wasn't able to see it today; I got home late because of the weather.
What truly shocked me was: Shapes is the gym they heard about 8th most out of all of the gyms in Canada. Most of the other ones on the list were national gyms, some with hundreds of branches. Shapes has 3 branches, and they were number 8. That's called "over-representation". It tells me that Shapes is doing something very wrong.
And although it sucks for hundreds of other people... It's nice to know that I'm not alone...
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