Well, the way I see it, if I cost them even one customer, I'm ahead. A 1999 revealed that a dissatisfied customer will tell 10 people and each of them in turn will tell 5 more. That's a total of 50 people. Now 11 years later, with the help of the internet, I can tell a heck of alot more than 10 people.
I would ask that you write to fitness@shapes.ca and let them know that you've read this. As I said, if I cost them 1 customer, I'm ahead. If I cost them more, maybe they'll stop blackmailing me.
By the way, I have all the necessary documents to prove I don't owe them money. They just don't care! If I could post my credit report on here, you'd see that it's perfect, other than this one thing; this isn't something I do regularly.
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